What they said
when we weren't listening.

We engaged WTTF for a behaviour-change campaign and somehow ended up with content people voluntarily watched. Deeply unsettling. Excellent result.

— Senior Communications Officer, Queensland Health

Fast turnaround, clear advice and zero agency waffle. We submitted approvals with fewer headaches than usual, which frankly deserves recognition.

— Project Manager, Department of Education Queensland

WTTF understood procurement, governance and approvals. Also understood that ‘urgent’ in government means three stakeholders and six versions.

— Principal Advisor, Department of Housing and Public Works

The campaign achieved strong engagement outcomes and the process remained calm throughout. Suspiciously calm.

— Communications Lead, Department of Environment, Science and Innovation

Their creative team translated complex policy into content actual humans could understand. We checked. Humans confirmed.

— Director, Department of Youth Justice and Victim Support

We expected polished video production. We did not expect strategic insight, accessibility compliance and someone who actually answers emails.

— Program Manager, TAFE Queensland

Working with WTTF felt less like hiring a supplier and more like gaining an extra senior team member who occasionally carried cameras.

— Government Project Officer, Department of Transport and Main Roads

The draft arrived early. The revisions were minimal. Procurement remained happy. This may be the rarest government trifecta.

— Procurement Specialist, Queensland Corrective Services

Our Minister’s office approved content without major amendments. We’re considering nominating the project for historical significance.

— Communications Advisor, Department of Agriculture and Fisheries

WTTF understood the assignment: make complex information engaging without making it weird. Outcome: engaging, appropriately weird.

— Senior Policy Officer, Department of Communities

Exceptional stakeholder management across multiple regions, competing priorities and approximately 47 competing opinions.

— Engagement Manager, Queensland Reconstruction Authority

The team captured authentic stories while managing approvals, risk and timelines. Also remembered everyone’s names, which remains impressive.

— Education Project Lead, Department of Education Queensland

The final campaign delivered measurable engagement and looked significantly more expensive than our budget suggested.

— Director, Queensland Health

We appreciated the absence of excessive account management layers. The people pitching were the people delivering. Revolutionary concept.

— Executive Director, Department of Regional Development

WTTF managed filming in schools, compliance requirements and changing schedules without visible panic.

— Project Lead, Queensland Virtual Academy

The creative was strategic, evidence-informed and genuinely useful. We almost forgot we were working on a government campaign.

— Behaviour Change Specialist, Metro South Health

Every milestone was delivered on time. We reviewed the contract to see if sorcery clauses had been included.

— Contract Manager, Department of State Development

Their understanding of behaviour change, public audiences and government sensitivities gave us confidence from day one.

— Health Communications Manager, Queensland Health

The campaign performed strongly and stakeholders were happy. No one requested an emergency meeting. Five stars.

— Senior Advisor, Department of Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships

WTTF produces the sort of work that makes people ask who your agency is. Then you get to say, ‘Actually, they’re a content house from Brisbane.’

— Executive Director, Queensland Treasury

We engaged WTTF expecting a supplier. What arrived was a small team with cameras, strategy and an unusual level of enthusiasm for solving problems.

— Senior Project Officer, Cross River Rail Delivery Authority

The campaign reached audiences we historically struggled to engage. Apparently people respond well when content isn’t boring.

— Communications Manager, Department of Housing

WTTF translated a 78-page brief into a creative concept people understood in under 30 seconds. We remain impressed.

— Program Director, Queensland Fire Department

The project involved multiple stakeholders, shifting timelines and regional delivery. WTTF handled it with concerning levels of optimism.

— Government Engagement Lead, Department of Child Safety

We appreciated that creative recommendations were backed by rationale, evidence and not just someone saying ‘trust the process’.

— Policy Advisor, Queensland Health

Professional, responsive and unusually capable of explaining video production to senior executives without using jargon.

— Executive Support Officer, Department of Employment, Small Business and Training

Their understanding of government approvals processes suggested prior exposure to adversity.

— Senior Communications Specialist, Department of Resources

WTTF delivered a campaign with measurable outcomes and maintained good humour throughout. Strong resilience indicators.

— Public Affairs Manager, Seqwater

The final content exceeded expectations and survived multiple rounds of stakeholder feedback with dignity intact.

— Project Coordinator, Queensland Police Service

Working with WTTF reduced our workload significantly. We briefly considered not telling anyone.

— Team Leader, Department of Justice

The team demonstrated exceptional flexibility across changing priorities and urgent requests labelled ‘not urgent’.

— Departmental Manager, Games Venue and Legacy Delivery Authority

Clear communication. Strong creative. No unnecessary meetings. We were unsure how to process this.

— Senior Procurement Officer, TAFE Queensland

The content looked polished, authentic and aligned with our objectives. Also, people voluntarily shared it.

— Marketing and Engagement Manager, Queensland Museum

WTTF brought strategic thinking early in the process rather than after everything important had already been decided.

— Program Lead, Department of Environment, Science and Innovation

Their production process balanced creativity with governance requirements. A niche skill set, but an important one.

— Executive Director, Department of Premier and Cabinet

The campaign succeeded in making a regulatory topic genuinely interesting. We checked several times.

— Communications Advisor, Biosecurity Queensland

We valued direct access to decision-makers and creators. Fewer layers meant fewer delays and fewer mysterious invoices.

— Contract Manager, Queensland Rail

The team delivered on time despite weather disruptions, scheduling changes and stakeholder enthusiasm for additional edits.

— Regional Project Officer, Department of Local Government

WTTF understood our audience quickly and proposed solutions grounded in behaviour change rather than assumptions.

— Community Engagement Lead, Children’s Health Queensland

The process was efficient, collaborative and refreshingly low on buzzwords. Performance exceeded expectations.

— Senior Executive, Department of Tourism and Sport

We requested video production and received strategic advice, problem solving and calm reassurance. Unexpected value-add.

— Project Sponsor, Department of Education Queensland

The creative approach struck the right balance between informative and engaging. No one used the phrase ‘synergy’.

— Principal Communications Advisor, Queensland Health

WTTF managed sensitive subject matter thoughtfully while maintaining audience engagement. A difficult thing to do well.

— Behaviour Change Program Manager, Department of Youth Justice

Their ability to move between education, infrastructure, health and community campaigns suggests an alarming level of versatility.

— Senior Policy Officer, Department of State Development, Infrastructure and Planning

The campaign generated positive feedback internally and externally. This has happened before, but rarely.

— Communications Team Leader, Department of Agriculture and Fisheries

The final deliverables aligned precisely with the brief, except they were better than anticipated.

— Government Client Representative, Department of Education Queensland

Fast, capable and adaptable. Like a specialist unit for content production, but with better coffee.

— Program Manager, Queensland Corrective Services

We appreciated their willingness to challenge assumptions respectfully and improve outcomes as a result.

— Senior Advisor, Department of Communities